okx8's Privacy Policy

1 Introduction and Scope

okx8 ("we", "our", "platform") provides a safe and transparent online gaming service for Bangladeshi players. This privacy policy ("policy") explains what personal information we collect from you while you use the website https://okx8.cam and its related services ("services"), and how we process, store, and protect that information.

This policy applies to all individuals who use okx8's services — registered members, visitors, and anyone who interacts with our platform in any way. By continuing to use the services, you are considered to have accepted the terms of this policy.

We may update this privacy policy from time to time. Changes will be published on this page, and registered users will be notified by email for significant changes. You are advised to review this policy regularly.

2 Information We Collect

okx8 collects only the information that is necessary. Our data collection process is as follows:

2.1 Information You Provide

Information you voluntarily provide during account registration and use of the services:

• Full name and date of birth (for age verification — only persons 21 and above may register)
• Email address and contact details
• Payment information (bKash, Nagad, Rocket, Upay numbers — stored with secure encryption)
• Documents submitted for identity verification (KYC)
• Information provided when contacting the support team

2.2 Automatically Collected Information

The following information may be collected automatically when you visit our website:

• IP address and device type
• Browser version and operating system
• Duration of your session and pages visited
• Data from cookies and similar tracking technologies (see Section 8 for details)
• Referral source and analytics data related to user behaviour

2.3 Gaming Activity Information

We store your gaming history, bet amounts, win and loss records, and bonus usage information. This data is used to ensure responsible gaming and to maintain the security of the platform.

3 Purpose of Using Your Information

okx8 uses collected information only for the following legitimate purposes:

• To create, manage, and verify accounts
• To process deposits, withdrawals, and other financial transactions
• To provide customer support including 24/7 live chat
• To prevent fraud, money laundering, and other illegal activities
• To run responsible gaming programmes and identify at-risk players
• To meet legal obligations and submit reports as required by regulatory authorities
• To improve the platform technically and enhance the user experience
• To send promotional offers and updates with your consent

We do not use your information for any purpose beyond those described above, and we never sell your personal information.

4 Data Sharing Policy

okx8 does not sell or transfer your personal information to third parties. However, necessary information may be shared with our trusted partners in the following limited circumstances:

4.1 Payment Processors

Only the information necessary to complete your financial transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. These partners have their own strict privacy policies and may not use your information for any other purpose.

4.2 Technology and Service Providers

Game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe), software service providers, and hosting providers may access limited information for operational purposes. All such providers are bound by strict confidentiality agreements.

4.3 Legal Requirements

If disclosure of information is required due to a court order, a lawful request from an investigating authority, or a legal obligation, we will be bound to do so in compliance with applicable law. In such cases, we will endeavour to notify you where possible.

5 Data Storage and Security

We follow the highest industry standards to protect your information. Our security measures include:

• All data transfers are secured using 256-bit SSL/TLS encryption technology
• Financial information is stored in encrypted form on secure servers
• Strict internal policies govern access to accounts
• Regular security audits and vulnerability assessments are conducted
• A rapid response plan is in place in the event of a data breach

5.1 Retention Period

Information will be retained for as long as your account is active and for as long as necessary to meet legal obligations thereafter. Transaction records are generally retained for up to 5 years. Unnecessary information is securely deleted after your account is closed.

6 Your Rights

As a user of okx8, you have the following rights:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be fully possible where legal obligations exist.
• Right to Restrict Processing: In certain cases you have the right to object to the processing of your information.
• Right to Data Portability: You may request a copy of your personal information in a machine-readable format.
• Right to Withdraw Consent: You may withdraw your consent for marketing communications at any time.

To exercise any of the above rights, please contact our support team. We will endeavour to respond to your request within 30 business days of receipt.

7 Identity Verification (KYC) Process

To ensure a safe gaming environment and prevent fraudulent activity, okx8 follows a Know Your Customer (KYC) verification process. As part of this process we may request the following documents:

• Copy of National Identity Card (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of the payment method used

All documents submitted for KYC verification are stored with the highest level of security and are used solely for the purpose of verification.

8 Cookies and Tracking Technologies

The okx8 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of our website.

8.1 Types of Cookies

• Essential Cookies: Necessary for the basic functionality of the website (such as maintaining your login session).
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to generate statistics to understand and improve website usage.

8.2 Managing Cookies

You can control or delete cookies through your browser settings. However, disabling essential cookies may affect some important features of the website.

9 Protection of Minors' Privacy

okx8's services are intended only for persons aged 21 and above. We do not knowingly collect any personal information from minors. If we become aware that someone under the age of 21 is using or attempting to use our services, their account will be closed immediately and any information collected will be securely deleted.

A request to parents and guardians — if you suspect your child is using our services, please contact our support team immediately.

10 International Data Transfers

Our servers and data processing infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that the relevant third parties provide adequate protection consistent with this privacy policy.

11 Response to Data Breaches

If a security breach occurs in our systems that could put your personal information at risk, we will:

• Notify the relevant authorities within 72 hours of discovering the incident
• Inform potentially affected users by email as quickly as possible
• Provide transparent information about the nature of the breach, its possible impact, and the steps we have taken
• Take the necessary measures to prevent such an incident from recurring

12 Marketing Communications

With your explicit consent, we may send you emails about promotional offers, bonus information, and platform updates. You may stop marketing communications at any time by clicking the "Unsubscribe" link in any email or by contacting our support team.

Important account information, security alerts, and transaction confirmation messages will be sent regardless of your marketing preferences, as they are essential to providing the service.

13 Changes to This Policy

okx8 reserves the right to amend this privacy policy at any time. For significant changes, we will notify registered users by email and the "Last Updated" date at the top of this page will change.

By continuing to use the services after any amendment, you are considered to have accepted the new policy. You are therefore advised to review this page regularly.